Terms of Service

Last Updated: August 19, 2026

Welcome to eqsfc.shop.

These Terms of Service ("Terms") govern your access to and use of eqsfc.shop (the "Website", "Store", or "Service") and any purchase of products from us.

The Website is operated by:

PINK INC. LIMITED
Company Number: 1245891
129 Horseshoe Bay Road
Stewart Island, Stewart Island
New Zealand 9818

Email: support@eqsfc.shop
Telephone: +64 20 4177 2385
Website: eqsfc.shop

Throughout these Terms, the terms "we", "us", and "our" refer to PINK INC. LIMITED.

By accessing our Website or placing an order, you agree to these Terms together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies made available on our Website.

Nothing in these Terms limits or excludes any mandatory rights that consumers have under applicable German or European consumer protection law.

1. Scope of These Terms

These Terms apply to:

• Use of eqsfc.shop;

• Orders placed through our Store;

• Purchases of products offered by us;

• Communications relating to purchases;

• Customer accounts, where available;

• Returns, refunds, and customer service interactions.

If you are purchasing as a consumer, mandatory consumer protection laws applicable to you remain unaffected.

2. Eligibility to Purchase

You must have the legal capacity required under applicable law to enter into a binding purchase contract.

If you are acting on behalf of a company or other legal entity, you confirm that you have authority to act on behalf of that entity.

Products purchased through our Store must be used in accordance with applicable law and any instructions supplied with the product.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, features, dimensions, availability, and other information displayed on our Website are accurate.

However, minor differences may occur due to:

• Screen and display settings;

• Product photography;

• Manufacturing tolerances;

• Packaging changes;

• Technical or production updates that do not materially alter the product.

Such minor differences do not affect any statutory rights you may have if the goods do not conform to the contract.

Where a product has specific compatibility, technical, size, installation, or usage requirements, you are responsible for reviewing the information provided before purchasing.

Nothing in this section limits our statutory responsibility to deliver goods that conform to the purchase contract.

4. Availability of Products

All orders are subject to product availability.

A product appearing on the Website does not guarantee that it will remain available until your order has been accepted.

If a product becomes unavailable after you place an order, we will inform you without undue delay.

If we are unable to fulfil an accepted order, any payment already received for the affected product will be refunded in accordance with applicable law.

5. Prices

Product prices are displayed on the Website and during checkout.

Where required by applicable law, displayed consumer prices include applicable taxes.

Any additional costs that you are required to pay will be disclosed before you place your order where required by law.

We currently offer:

Free Standard Shipping

This means that no standard shipping fee is charged for qualifying orders where the Website states that free shipping applies.

We reserve the right to change product prices for future orders at any time.

A price change does not affect an order that has already resulted in a binding contract.

6. Obvious Pricing or Display Errors

We make reasonable efforts to ensure that prices and product information are accurate.

If an obvious technical, typographical, or pricing error occurs, we may contact you to clarify or correct the issue to the extent permitted by applicable law.

We will not deliberately use incorrect pricing information to mislead customers.

Nothing in this section limits any rights you may have under mandatory consumer law.

7. Placing an Order

To place an order, you generally:

1. Select the desired product;

2. Add the product to your cart;

3. Proceed to checkout;

4. Enter the requested billing and delivery information;

5. Select an available payment method;

6. Review the order details; and

7. Submit the order using the button or function clearly indicating that the order involves an obligation to pay.

Before submitting your order, you will have an opportunity to review and correct the information entered during checkout.

It is your responsibility to provide accurate and complete information.

8. Formation of the Contract

Unless expressly stated otherwise during checkout, product listings on our Website constitute an invitation for customers to place an order rather than a binding offer by us.

By submitting your order, you make an offer to purchase the products contained in the order.

An automated order receipt or acknowledgement confirms that we have received your order but does not necessarily mean that we have accepted it.

Unless otherwise indicated during checkout, a binding purchase contract is concluded when we expressly accept your order, for example by sending a shipping confirmation, dispatching the goods, or otherwise clearly confirming acceptance.

If the applicable checkout process results in the contract being concluded at an earlier stage, that checkout process will apply.

We reserve the right to refuse an order where there is a legitimate reason to do so, including where:

• The product is unavailable;

• Payment cannot be verified where advance payment applies;

• Delivery to the requested destination is not available;

• There is an obvious pricing or technical error;

• There are reasonable indications of fraud or misuse;

• The order violates applicable law.

Any statutory rights remain unaffected.

9. Order Confirmation

After placing an order, you will normally receive an electronic confirmation containing information about your order.

Please review the confirmation carefully.

If any information is incorrect, contact us as soon as possible at:

support@eqsfc.shop

We may send order-related communications electronically, including:

• Order confirmation;

• Shipping confirmation;

• Delivery information;

• Cancellation information;

• Return information;

• Refund information;

• Customer service communications.

10. Payment

Available payment methods will be displayed during checkout.

Where available, our Store supports:

Cash on Delivery (COD)

If you select Cash on Delivery, payment becomes due in accordance with the delivery and payment instructions shown during checkout or communicated by the delivery provider.

You must ensure that payment can be made when required.

Where other payment methods are offered, payments may be processed through third-party payment service providers.

Your use of a third-party payment service may also be subject to that provider's applicable terms and privacy rules.

11. Cash on Delivery Orders

For Cash on Delivery orders:

• Payment is generally collected upon delivery;

• You should ensure that the order and delivery information you provide is accurate;

• The delivery provider may contact you using the telephone number or other contact information supplied with the order;

• Payment procedures may depend on the delivery provider and destination.

If you wish to cancel a COD order, contact us as soon as possible at:

support@eqsfc.shop

Simply refusing a delivery does not necessarily replace any formal withdrawal notification that may be required.

Your statutory right of withdrawal remains unaffected.

12. Shipping and Delivery

We currently offer free standard shipping.

Shipping and estimated delivery information may be provided on:

• Product pages;

• Checkout pages;

• Order confirmation pages;

• Our Shipping Policy.

Delivery estimates are estimates unless a binding delivery deadline has expressly been agreed.

Where delivery is delayed, your statutory rights remain unaffected.

You are responsible for providing a complete and accurate delivery address.

If you become aware of an error in your shipping information, contact us immediately at:

support@eqsfc.shop

We cannot guarantee that an address can be changed after an order has already entered the shipping process.

13. Risk of Loss or Damage

For consumer purchases, the risk of accidental loss or accidental deterioration of goods transfers in accordance with applicable consumer law.

Nothing in these Terms is intended to transfer shipping risks to a consumer earlier than permitted by mandatory law.

14. Right of Withdrawal

Consumers who enter into distance contracts may have a statutory right of withdrawal.

For consumers in Germany, the statutory withdrawal period is generally 14 days, subject to applicable legal requirements and exceptions.

Detailed information about:

• The right of withdrawal;

• The withdrawal period;

• How to exercise the right;

• Returning goods;

• Refund procedures;

• Return costs;

• Applicable exceptions;

is provided in our Return and Refund Policy and statutory withdrawal information available on our Website.

Nothing in these Terms limits your statutory withdrawal rights.

15. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable mandatory consumer law.

Please contact:

support@eqsfc.shop

before returning a product so that we can provide the appropriate instructions.

Where a statutory right of withdrawal applies, procedural requests made by us are not intended to restrict or invalidate that statutory right.

16. Defective or Non-Conforming Goods

We are responsible for delivering goods that conform to the purchase contract as required by applicable law.

If a product is defective or does not conform to the contract, you may have statutory rights including, depending on the circumstances:

• Repair;

• Replacement;

• Price reduction;

• Termination of the purchase contract;

• Refund;

• Damages where legally applicable.

Please contact us at:

support@eqsfc.shop

and provide your order information and a description of the issue.

Where reasonably necessary, we may request photographs, videos, or other information to help identify the defect.

Nothing in these Terms excludes or restricts statutory rights relating to defective or non-conforming goods.

17. Manufacturer and Commercial Warranties

A manufacturer's warranty or voluntary commercial warranty, where offered, is separate from your statutory rights.

Any commercial warranty does not replace, limit, or reduce statutory consumer rights relating to defective goods.

The specific terms of any commercial warranty will apply in addition to your statutory rights.

18. Customer Accounts

Where customer accounts are available, you are responsible for:

• Providing accurate information;

• Maintaining the confidentiality of your login credentials;

• Restricting unauthorized access to your account;

• Informing us if you reasonably believe your account has been compromised.

You must not create or use an account for fraudulent, unlawful, or abusive purposes.

We may restrict or suspend access to an account where reasonably necessary for security, fraud prevention, legal compliance, or serious violations of these Terms.

This does not affect rights arising from existing purchase contracts.

19. Acceptable Use of the Website

You must not use the Website:

• For unlawful purposes;

• To infringe intellectual property rights;

• To submit false or fraudulent orders;

• To transmit malicious software or harmful code;

• To interfere with Website security;

• To attempt unauthorized access to systems or accounts;

• To scrape, harvest, or misuse personal data unlawfully;

• To impersonate another person;

• To use automated systems in a manner that materially disrupts the Website;

• To engage in conduct prohibited by applicable law.

We may take reasonable steps to protect our Website, customers, and systems from unlawful or abusive activity.

20. Intellectual Property

Unless otherwise stated, Website content made available by us, including:

• Text;

• Graphics;

• Store design;

• Logos;

• Product presentation;

• Photographs owned or licensed by us;

• Videos;

• Website layout;

• Software-related content;

is owned by us or used under appropriate authorization and may be protected by intellectual property laws.

You may use the Website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, republish, or systematically copy protected Website content without permission unless permitted by applicable law.

Third-party trademarks and other intellectual property remain the property of their respective owners.

21. Reviews and User Content

Where the Website allows you to submit reviews, comments, photographs, or other content, you must ensure that the content:

• Is accurate to the best of your knowledge;

• Does not violate applicable law;

• Does not infringe third-party rights;

• Is not defamatory, threatening, or unlawfully discriminatory;

• Does not contain malicious software;

• Is not fraudulent or misleading.

Where legally permitted, you grant us the rights reasonably necessary to display and manage content you voluntarily submit to the Website.

Nothing in this section transfers ownership of your content to us beyond what is necessary to operate the relevant feature.

22. Third-Party Services and Links

Our Website may contain services, tools, applications, payment functions, or links operated by third parties.

These may include Shopify and other service providers used to operate our Store.

Third-party websites and services are governed by their own terms and privacy policies where applicable.

We are not responsible for independent third-party services to the extent that responsibility cannot legally be attributed to us.

Our own contractual and statutory responsibilities to you remain unaffected.

23. Website Availability

We aim to keep the Website available and functioning properly.

However, temporary interruptions may occur due to:

• Maintenance;

• Security updates;

• Technical problems;

• Hosting issues;

• Network failures;

• Events beyond our reasonable control.

We may modify or update Website functionality where reasonably necessary.

Such modifications do not affect rights already arising from completed purchase contracts.

24. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, we do not exclude or limit liability for:

• Intentional misconduct;

• Gross negligence;

• Injury to life, body, or health resulting from a negligent breach of duty where liability cannot legally be limited;

• Liability under mandatory product liability law;

• Fraudulent concealment of a defect;

• Breach of an expressly provided guarantee where liability arises under that guarantee;

• Any other liability that cannot legally be excluded or limited.

For losses resulting from a slightly negligent breach of a material contractual obligation, liability may be limited, where legally permissible, to losses that were foreseeable and typical for the type of contract concerned.

A material contractual obligation is an obligation whose performance is essential to the proper performance of the contract and on whose performance the customer may normally rely.

Mandatory consumer protection rights remain unaffected.

25. Force Majeure and Events Beyond Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control to the extent permitted by applicable law.

Such events may include:

• Natural disasters;

• Severe weather;

• War;

• Civil unrest;

• Government restrictions;

• Transport disruptions;

• Major telecommunications failures;

• Major infrastructure failures.

This section does not remove any statutory rights you have if delivery does not occur within a legally relevant or contractually agreed period.

26. Personal Data and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains, among other things:

• What personal data we collect;

• Why we process it;

• Who we share it with;

• International data transfers;

• Data retention;

• Cookies and similar technologies;

• Your data protection rights.

Please review the Privacy Policy available on eqsfc.shop.

27. Changes to These Terms

We may update these Terms from time to time for future use of the Website or future transactions, including where necessary to reflect:

• Legal changes;

• Regulatory requirements;

• Technical developments;

• Changes to our services;

• Changes to our business operations.

The version applicable to your purchase is generally the version made available to you when the relevant contract was concluded.

We will not retroactively modify an existing purchase contract to your disadvantage unless permitted by law and properly agreed where required.

The date of the most recent update appears at the top of these Terms.

28. Severability

If any provision of these Terms is found to be invalid, unenforceable, or ineffective, the remaining provisions remain unaffected to the extent permitted by applicable law.

Any invalid provision will be replaced by the applicable statutory rule rather than by a provision that unlawfully disadvantages the consumer.

29. No Waiver of Consumer Rights

Nothing in these Terms should be interpreted as excluding, restricting, or waiving mandatory rights granted to consumers under applicable law.

If a provision of these Terms conflicts with mandatory consumer protection law, the mandatory legal provision prevails.

30. Applicable Law

For consumers habitually resident in Germany, these Terms and purchase contracts are subject to applicable German consumer protection rules.

To the extent that another law is validly chosen or otherwise applies, that choice does not deprive a consumer of mandatory protections that would apply under the law of the country in which the consumer has their habitual residence.

31. Disputes

We encourage customers to contact us first if a problem arises so that we have an opportunity to resolve the matter directly.

Please contact:

support@eqsfc.shop

Nothing in these Terms restricts a consumer's right to bring a claim before a competent court or use any dispute resolution mechanism available under mandatory applicable law.

32. Entire Agreement

These Terms, together with the policies and information incorporated into the purchase process, including where applicable our:

• Privacy Policy;

• Return and Refund Policy;

• Shipping Policy;

• Withdrawal Information;

• Product-specific terms;

form the contractual framework applicable to your use of the Store and purchases from us.

Where mandatory law provides additional rights, those rights continue to apply.

33. Contact Information

Questions regarding these Terms of Service may be sent to:

PINK INC. LIMITED
Company Number: 1245891

129 Horseshoe Bay Road
Stewart Island, Stewart Island
New Zealand 9818

Email: support@eqsfc.shop
Telephone: +64 20 4177 2385
Website: eqsfc.shop